Blog
Recovery, compliance, and product notes
Practical writing for teams automating pre-collections — especially BNPL and subscription businesses in South Africa.
Automated Escalation for Overdue Instalments at Scale
How to design and implement automated payment escalation workflows that scale. Covers escalation stages, tone variation, timing strategies, and the architecture behind effective recovery systems.
Building a Scalable Payment Reminder System (API Architecture)
Technical guide to designing a scalable payment reminder API. Covers architecture patterns, data modeling, scheduling, multi-channel delivery, and webhook design for payment recovery systems.
How BNPL Companies in South Africa Recover Missed Repayments
A practical guide for BNPL platforms in South Africa on recovering missed instalments without destroying customer relationships. Covers multi-channel recovery, escalation strategies, and compliance.
Improving Recovery Rates with Automated Escalation Workflows
How automated escalation workflows improve payment recovery rates for debt collectors and BNPL platforms. Strategies for multi-channel timing and tone optimization.
Multi-Channel Payment Recovery: WhatsApp, SMS, and Email for Fintech
How fintech companies orchestrate payment recovery across WhatsApp, SMS, and email. Covers channel selection, fallback logic, delivery timing, and API integration patterns.
NCA-Compliant Payment Recovery for Fintechs
How BNPL platforms and fintechs in South Africa can run compliant, pre-collections payment recovery under the National Credit Act and POPIA. Covers consent, record-keeping, communication rules, and audit trails.
POPIA-Compliant Automated Payment Recovery
How to run POPIA-compliant automated payment recovery in South Africa. Keep data private, keep audit trails clean, and still lift recovery in the first 14 days.
Reducing Failed Payment Rates in Subscription Businesses
How subscription businesses reduce failed payments, recover involuntary churn, and automate dunning with multi-channel recovery. Covers retry strategies, escalation, and practical implementation.